A Voluntary Surrender is the voluntary termination of a Licence issued by the Authority. In cases where an Authorised Person wishes to surrender a Licence issued by the Authority, the Authorised Person shall submit a ‘Licence – Licence Surrender’ application, by visiting the MGA portal. The Authorised Person shall adhere to the termination procedures provided by the Authority which relate to players, the Authorised Person’s website, the Authorised Person’s gaming system, the Authorised Person’s duties and payable fees.
The application shall include the following information: a formal certified letter signed by one of the company directors, including a brief explanation as to why the entity wants to surrender the licence, and what will become of the entity following the surrender approval. The letter must also contain information regarding the date of termination, player operations, pending player funds, and winding up of jackpots.